Legal Information
Your trust matters. We've made our policies clear, transparent, and (dare we say) almost enjoyable to read.
Learn how we collect, use, and protect your personal information.
Understand the rules and guidelines for using our website and services.
Find out how to return items and receive refunds for your purchases.
Guidelines for appropriate use of our website and services.
Adult Content Disclaimer
The Fantasy Room sells luxury lingerie and intimate apparel intended for adult customers. By shopping with us, you confirm that you are of legal purchasing age in your region (18+ in most locations).
Some content on our site may not be suitable for minors. We present our products tastefully, but they are designed for adult use and enjoyment.
If you are concerned about viewing such content, we recommend enabling parental controls on your device.
Common Legal Questions
How is my payment information protected?
We use industry-standard encryption and secure payment processors to protect your financial information. We never store complete credit card details on our servers.
Can I use your product images on my social media?
We're flattered you love our products! You may share our images on your personal social media with proper credit to The Fantasy Room. However, commercial use of our images is prohibited without written permission.
What should I do if I receive an item different from what I ordered?
Please contact customer service within 7 days, including your order number and photos of the item received. We'll arrange a free return and replacement or refund.
Do you share my information with third parties?
We only share your information with service providers necessary to fulfill your order (shipping companies, payment processors) and never sell your personal data to third parties.
Need Further Assistance?
If you have any questions about our policies that aren't covered here, our support team is always ready to help.
Need a copy for your records?
We understand you might want to save copies of our policies for future reference.